Coverage Options

Coverage Options

All of our services/programs and products that we carry are either covered or payable by a number of options.

Direct Billing To Insurance Companies

Direct Billing to insurance companies is a convenient, fast way to have services billed directly and electronically to your insurance carrier. Your insurance covers services outlined by your employer so each plan has its own specific coverage. Some insurance companies may require a doctor’s referral to bill for some services, although a majority of them do not. Presently the system is set up to allow direct billing for all our paramedical services such as Physiotherapy, Massage Therapy and Acupuncture.

Services such as Custom made foot orthotics, and compression hosiery/socks cannot be billed electronically as some more provisions and documents need to be provided.

Extended Health Insurance

We offer the convenience of Directly Billing your Extended Health Insurance.  Most extended health insurance plans will allow direct billing and your plan may or may not require a doctor's referral (most plans do not require a referral).   

Self-Pay

For those that do not have any insurance coverage or choose to pay for services and submit their own claims we accept the following forms of payment.


Visa, Mastercard, Debit and Cash

Motor Vehicle Insurance

If you have been involved in a motor vehicle accident we can electronically bill your auto insurance directly. For your insurance claim to be approved, your Auto insurance will require an accident benefit package be filled out and sent to them for consideration (these forms are mailed out to you once the accident has been reported). It is often advisable that you seek medical help at your earliest convenience as the injuries are often treated much more quickly when they are in an acute stage (early stage). Your insurance will also require an Initial Treatment plan and assessment to be sent to them (We will assess you on your initial visit and develop and forward a treatment plan electronically to your auto insurance). Your auto insurance will usually authorize treatments and respond to us directly.


Please note that for an auto insurance claim to be processed we will require your extended health insurance (if you have extended health) be billed first for services (this is the law in Ontario). Your extended health insurance may require a doctor’s referral for your extended health. As well all payments once approved will be directly paid to our facility.

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